Most businesses currently rely on a complex, hybrid and heterogenous IT infrastructure, which typically deploys both on-premise assets and cloud solutions. From management of private cloud, cloud backup & disaster recovery, to network security and help desk services, it is absolutely imperative to focus equally on all aspects that concern IT environments. That’s exactly where enterprise IT managed services come in the picture. Outsourcing is not new to businesses, but many companies are now willing to outsource some of the non-traditional tasks too, such as Asset Lifecycle Management, network monitoring & security, and managing an off-site help desk system.

The numerous benefits of managed services

On the surface, outsourcing tasks like customer support, network requirements, bandwidth optimization, may seem like a basic attempt to reduce costs, but there’s more to managed services. Today, managed services are helping businesses in managing, optimizing their network assets and applications, but without having the corresponding costs of an in-house team. While managed services do reduce costs, many companies are willing to outsource, because they want expertise and experience. Engaging an IT partner for specific requirements, such as ALM or network security, reduces work of their core IT teams, while bringing in an extended team that’s within their control.

Scalable solutions

No matter whether it’s about private cloud management, deploying and managing new network applications and resources, or offering timely response to customers, managed services are doing it all for clients. They don’t mind taking up new challenges, or getting rid of bottlenecks that are impacting operations. For many clients, managed services are reliable partners, who ensure uptime, efficiency and availability – three critical aspects that eventually matter for competition. Scalable managed services within a budget and to address specific concerns – That’s the basic premise of working with an IT managed service provider.

Finding the right managed service provider

Businesses need to understand that MSPs have their advantages, and limitations, and as in any industry, no two companies are equal. If your company is looking for managed services¸ the first step is to make a list of requirements, understand the inherent challenges of the current network & IT infrastructure that must be addressed, and seek a comprehensive quote. Hiring an MSP goes beyond the price, which is the precise reason why experience and expertise matter the most in this industry.

Evaluate the work profile, clientele and experience of a managed service provider before signing up on the dotted line.